I had a first novel I'd wanted to publish for some years. It had been rejected by lots of agents and publishers so in the end, I decided to do it myself. The only problem was I knew nothing about the process and when I Google'd 'self-publishing' I could see there was quite a bit of hard work involved and lots of things that could go wrong.
Then I found Gibson Publishing - a name amongst other companies on the Internet - but I chose them because of their promise to do it all for me. Plus, they sounded friendly and supportive which, when you're trying to make a book out of a manuscript that has been rejected by all and sundry, is massively important.
They have been as good - in fact better - than their advertising and have helped at every stage of proceedings. They went through the book and made some useful suggestions in terms of improving grammar and sense, as well as layout and typos. They discussed and then found me a photograph and helped turn it into a striking cover, got the ISBN number and the distributor, printed the book, sent copies over to me in Guernsey where I live (the whole process has had to be done at a distance) and have been helpful since then, with all sorts of suggestions for marketing and PR.
Inevitably, I had, and have still, lots of questions, which Russell always answers with knowledge and patience. After the total indifference of the rest of the publishing world his friendliness and enthusiasm are heartening. I'm now one third of the way through my second novel and am looking forward to working with Gibson Publishing again."